Privacy Policy
This policy explains how we collect, use, retain and protect relevant information during website visits, business communication, system demonstrations and service delivery.
1. Scope
This Privacy Policy applies to information collected or processed by JAZEAL HONGKONG LIMITED through its website, email communication, business discussions, demonstration systems and related service workflows. If the parties sign a separate NDA, service agreement or data processing agreement, those written terms will supplement this policy.
2. Information We May Collect
When you visit the website, submit an inquiry, request a demo or engage in cooperation with us, we may collect information that you provide voluntarily, such as your name, title, company name, email address, phone number, country or region, Amazon store information, business requirements, budget expectations, intended system use cases and any other materials shared during communication. We may also record basic access logs, page activity, device information and browser information for website operations and security maintenance.
3. How We Use Information
We use relevant information to respond to inquiries, arrange demonstrations, evaluate project requirements, prepare quotations, implement system integrations, provide post-sale support, improve service workflows, fulfill contractual obligations and satisfy reasonable compliance or audit requirements. We do not use your information for unrelated commercial purposes beyond what is reasonably necessary for these objectives.
4. Sharing and Disclosure
We do not sell personal information. We may share limited information with technical vendors, hosting providers, consultants or partners who assist in delivering the service where necessary and subject to confidentiality obligations. We may also disclose information where required by law, regulation, judicial process, legitimate rights protection or security response obligations.
5. Retention
We retain information for a reasonable period based on inquiry handling, contract performance, continuing service, dispute resolution, legal obligations and internal record management. Where information is no longer needed, we may delete, anonymize or restrict further access to it according to our internal processes.
6. Security Measures
We apply management and technical safeguards appropriate to the scale of our business, including access control, account permission levels, logging, environment separation, internal authorization management and confidentiality requirements in external collaboration. However, no storage or transmission method can guarantee absolute security, so we cannot promise zero risk.
7. Your Rights and Choices
Subject to applicable law, you may request access to, correction of, update to, deletion of, restriction on processing of or withdrawal of consent relating to your personal information. We will review such requests in light of identity verification, contractual obligations, technical feasibility and legal requirements.
8. Third-Party Links and Services
Our website or services may contain links to third-party websites, platforms or tools, such as Amazon-related pages, email services or other external services. Those third parties maintain their own privacy and data handling practices, and we are not directly responsible for their content or conduct.
9. Policy Updates
We may update this Privacy Policy in response to business developments, service changes or legal requirements. The updated version will be posted on this page and take effect from the date of publication. Material changes may be highlighted where appropriate.
10. Contact
If you have questions about this Privacy Policy or related information handling matters, please contact chengrun3@outlook.com.